Root Directory is committed to user privacy in its products and services. This policy outlines our personal information handling practices. If you give us personal information, we will treat it according to this policy.
This policy covers Root Directory's corporate web site. Root Directory encourages you to read this privacy policy and those of all web sites you visit. Below is a summary of Root Directory's online privacy policy.
Types and uses of personal information
- Customer Feedback and Support.
- Provides a mechanism for requesting information from Root Directory. Also used to tell us how we can improve our products, services and site designs.
- Email Correspondence.
- Used to raise and respond to issues and inquiries of all types. Also used to distribute information about Root Directory, our products, and services.
- Directory Submission Purchase
- Payment transactions for directory submissions are handled by PayPal or 2Checkout. Information collected by either of these payment methods are stored by the payment processors providing the transaction services and Root Directory has no access to your credit card details other than your name, phone number and mailling address which is necessary to complete the directory sumission.
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Security Measures
We protect the personal information you share with us. For example, if you make an online purchase with us, we encrypt your credit card number. Access to your personal information is limited to people who need it to do their job.
Authorized third party agents may also need access to some of your personal information.
For example, if we need to dispatch something to you, we must share your name and address with a courier company. We provide third parties with only the minimum amount of information needed to complete the requested service or transaction. We do not otherwise share your personal information with third parties, unless you have granted us permission to do so.
Data Retention
Root Directory will not retain your personal information longer than is necessary for the purposes for which it was collected.
Linked Web Sites
We provide links to third party sites. Since we do not control these Web sites, we encourage you to review the privacy policies posted on these (and all) third party sites.
Children's Privacy
We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems.
Cookies
The Root Directory Web site uses cookies. Cookies help us to provide you with targeted information by measuring which Web site areas are of greatest interest. Root Directory also uses cookies when you register for certain Web promotions. In this situation, a cookie will store useful information that enables our Web site to remember you when you return. Root Directory can only read cookies from Root Directory Web sites. If you choose to disable cookies in your browser, you can still access most of our Web sites. Some Web sites will not allow you to complete certain activities if cookies are disabled. For example, our consumer e-commerce site uses session cookies and persistent cookies to process transactions. If you do not accept cookies, the associated shopping bag will not work and you would not be able to order.
